Fygo

Help Center

  • Getting Started
  • How to Install and Initialize FygoOS?
  • How to Install the App and Connect to Fygo NAS?
  • How to Install FygoOS on a Virtual Machine?
  • Troubleshooting System Installation Issues
  • Storage
  • How to Create a Volume?
  • Do Hard Drives Hibernate Automatically?
  • How to Use SSD Cache Acceleration?
  • Fygo TV
  • How to install Fygo TV and create a library?
  • How to create Fygo TV accounts for family and friends?
  • Cannot select a folder when creating a library?
  • Photos
  • How to Back Up Phone Photos?
  • How to Share Photos with Others?
  • AI Photos Feature Guide
  • How to Import Google Photos into Fygo?
  • Video Plays with Black Screen but Has Sound in Web Photos?
  • Remote Access
  • How to Remotely Access Your Fygo NAS?
  • System Settings
  • How to create a new user?
  • About Bluetooth Network Setup
  • How to Use a Wireless Network Adapter?
  • How to Change FygoOS Ports?
  • How to Use the System Configuration Backup and Restore Feature?
  • Frequent Network Errors in System Settings?
  • How to Enable Two-Factor Authentication (2FA)
  • Unable to Complete Two-Factor Authentication (2FA)?
  • How to Enable Email Notification Service
  • Files
  • How to share My Files with other users?
  • How to share a Team Folder?
  • How do file permissions work and how can I configure them?
  • How to create an external share link for a file?
  • File Services
  • Notes on Mounting Fygo NAS via WebDAV on Windows
  • Notes on Mounting Fygo NAS via NFS on Windows
  • SMB 3 Multichannel Requirements
  • Media File Formats Supported by DLNA
  • Virtual Machine
  • How to Install and Use Virtual Machine?
  • How to Use Virtual Machine Hardware Passthrough?
  • Fygo Sync
  • Fygo Sync Feature Guide
  • How to Use On-Demand Sync
  • Frequently Asked Questions
  • Backup
  • Encrypted Backup Overview
  • iSCSI
  • iSCSI Glossary
  • iSCSI Basic Features
  • User Group Configuration
  • CHAP Configuration
  • Frequently Asked Questions
  • Fygo Seek
  • What File Formats Can Fygo Seek Preview?
  • How to Grant Fygo Seek Access to a Folder
  • How to Manage Fygo Seek Project Access
  • How to Import Eagle Assets into Fygo Seek
  • How to Export Comments to Editing Software
  • How to Share Assets for Client Review
  • How to Manage Asset Versions
  • How to Use AI Search in Fygo Seek
  • How to Customize Brand Display
  • How to Use a Custom Domain for Fygo Seek
  • How to Add Asset Watermarks
  • Fygo Seek License and Plan FAQ
  • Security
  • How to Set Up and Use the Access Code?
  • security-report-principles-testing-rules
  • Security Vulnerability Report Handling Rules
  • Security Vulnerability Report Template
  • Security Advisories
  • License
  • Fygo License overview and activation guide
  • Fygo License FAQ
  • More
  • Contact Us
  • What is the difference between a local account and a Fygo Account?
  • What is the difference between administrator and standard user permissions?
  • Fygo Beta Disclaimer
  • Rockchip Series eMMC USB Flashing Tutorial
  • Rockchip Series TF Card Flashing Tutorial
  • Boot FygoOS from NVMe on Rockchip Devices - Flash U-Boot to SPI
  • Public source code
  • Cannot select a folder when creating a library?

    On FygoOS, Fygo TV is an application that can be made available to non-NAS users. The user permissions within the app are independent of NAS permissions. For data security purposes, you need to manually specify the file access scope that Fygo TV can read and write on the NAS. Here is how to set it up:

    1. Settings entry

    In System Settings > Apps, find Fygo TV and open it.

    media - Cannot select a folder when creating a library? - Settings entry screenshot

    2. Add folders

    Click + Folder to open the file picker.

    media - Cannot select a folder when creating a library? - Add folders screenshot

    The available file scope includes:

    • My Files: Files of the current user
    • Team Folder: Files in team folders
    • Volume: Includes all files under the volume, including user files, team files, and app files
    • External Storage: Connected USB drives or external hard drives
    • Remote Mount: Files from remote devices or cloud drives mounted to the NAS

    After selecting, click Select to confirm. You can add multiple folders.

    media - Cannot select a folder when creating a library? - Add folders screenshot 2

    media - Cannot select a folder when creating a library? - Add folders screenshot 3

    3. Set Read/Write permissions

    To fully use Fygo TV features, set the folder permission to Read/Write. For remotely mounted devices and cloud drives, Fygo may not be able to modify their permissions due to their file systems, but this does not affect usage.

    4. Save settings

    Click Confirm to save the settings. After saving, go back to Fygo TV > Create Library, click Media Folder > + again to view and select the folders you want to add.

    FAQ

    1. Path does not exist

    This is because the selected folder does not exist. It may have been deleted, moved, renamed, or disconnected.

    • Go to Files and check the corresponding file location to verify the folder exists;
    • If the folder is on external storage (USB drive, external hard drive), go to Files > External Storage to check if it has been disconnected;
    • If the folder is on a remotely mounted external device or cloud drive, go to Files > Remote Mount to check if the connection is lost. If disconnected, please reconnect.

    media - Cannot select a folder when creating a library? - Path does not exist screenshot

    2. Error when selecting external storage

    When selecting a folder from external storage (USB drive, external hard drive), you may encounter an error message (shown in red) after confirming. This is because the default permission for external storage is "Visible to Admin Only", and the Fygo TV app does not have access.

    media - Cannot select a folder when creating a library? - Error when selecting external storage screenshot

    Go to Files > Files Settings > External Storage Permissions, change the permission to "Visible to All Accounts", then go back to the app settings and confirm again to save.

    media - Cannot select a folder when creating a library? - Error when selecting external storage screenshot 2

    media - Cannot select a folder when creating a library? - Error when selecting external storage screenshot 3

    Was this article helpful?