Fygo

Help Center

  • Getting Started
  • How to Install and Initialize FygoOS?
  • How to Install the App and Connect to Fygo NAS?
  • How to Install FygoOS on a Virtual Machine?
  • Troubleshooting System Installation Issues
  • Storage
  • How to Create a Volume?
  • Do Hard Drives Hibernate Automatically?
  • How to Use SSD Cache Acceleration?
  • Fygo TV
  • How to install Fygo TV and create a library?
  • How to create Fygo TV accounts for family and friends?
  • Cannot select a folder when creating a library?
  • Photos
  • How to Back Up Phone Photos?
  • How to Share Photos with Others?
  • AI Photos Feature Guide
  • How to Import Google Photos into Fygo?
  • Video Plays with Black Screen but Has Sound in Web Photos?
  • Remote Access
  • How to Remotely Access Your Fygo NAS?
  • System Settings
  • How to create a new user?
  • How to Use a Wireless Network Adapter?
  • How to Change FygoOS Ports?
  • How to Use the System Configuration Backup and Restore Feature?
  • Frequent Network Errors in System Settings?
  • How to Enable Two-Factor Authentication (2FA)
  • Unable to Complete Two-Factor Authentication (2FA)?
  • How to Enable Email Notification Service
  • Files
  • How to share My Files with other users?
  • How to create a share link for files?
  • How to share a Team Folder?
  • File Services
  • Notes on Mounting Fygo NAS via WebDAV on Windows
  • Notes on Mounting Fygo NAS via NFS on Windows
  • SMB 3 Multichannel Requirements
  • Media File Formats Supported by DLNA
  • Virtual Machine
  • How to Install and Use Virtual Machine?
  • How to Use Virtual Machine Hardware Passthrough?
  • Fygo Sync
  • Fygo Sync Feature Guide
  • How to Use On-Demand Sync
  • Frequently Asked Questions
  • Backup
  • Encrypted Backup Overview
  • iSCSI
  • iSCSI Glossary
  • iSCSI Basic Features
  • User Group Configuration
  • CHAP Configuration
  • Frequently Asked Questions
  • License
  • Fygo License overview and activation guide
  • Fygo License FAQ
  • More
  • Contact Us
  • What is the difference between a local account and a Fygo Account?
  • What is the difference between administrator and standard user permissions?
  • Fygo Beta Disclaimer
  • Rockchip Series eMMC USB Flashing Tutorial
  • Rockchip Series TF Card Flashing Tutorial
  • SMB 3 Multichannel Requirements

    Multichannel is a feature of SMB 3 that allows multiple wired network connections to share traffic, improving transfer speeds and enhancing reliability.

    If you have enabled SMB 3 Multichannel in System Settings > File Services > SMB > Advanced Settings but have not seen a significant speed improvement, check whether the following conditions are met:

    1. Both the NAS and the client have multiple network ports, and the number of connected ports on the NAS is an integer multiple of the client's port count.
    2. The NAS and client ports can communicate with each other (on the same subnet or with proper routing).
    3. All network ports on both the NAS and client have the same speed (otherwise, the system may prioritize the fastest port when ports have different speeds).
    4. The client supports SMB 3 Multichannel, including Windows 8, Windows Server 2012, macOS 10.13 (High Sierra) and later.
    5. Hard drive and CPU performance are adequate and not a bottleneck.

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