Fygo

Help Center

  • Getting Started
  • How to Install and Initialize FygoOS?
  • How to Install the App and Connect to Fygo NAS?
  • How to Install FygoOS on a Virtual Machine?
  • Troubleshooting System Installation Issues
  • Storage
  • How to Create a Volume?
  • Do Hard Drives Hibernate Automatically?
  • How to Use SSD Cache Acceleration?
  • Fygo TV
  • How to install Fygo TV and create a library?
  • How to create Fygo TV accounts for family and friends?
  • Cannot select a folder when creating a library?
  • Photos
  • How to Back Up Phone Photos?
  • How to Share Photos with Others?
  • AI Photos Feature Guide
  • How to Import Google Photos into Fygo?
  • Video Plays with Black Screen but Has Sound in Web Photos?
  • Remote Access
  • How to Remotely Access Your Fygo NAS?
  • System Settings
  • How to create a new user?
  • How to Use a Wireless Network Adapter?
  • How to Change FygoOS Ports?
  • How to Use the System Configuration Backup and Restore Feature?
  • Frequent Network Errors in System Settings?
  • How to Enable Two-Factor Authentication (2FA)
  • Unable to Complete Two-Factor Authentication (2FA)?
  • How to Enable Email Notification Service
  • Files
  • How to share My Files with other users?
  • How to create a share link for files?
  • How to share a Team Folder?
  • File Services
  • Notes on Mounting Fygo NAS via WebDAV on Windows
  • Notes on Mounting Fygo NAS via NFS on Windows
  • SMB 3 Multichannel Requirements
  • Media File Formats Supported by DLNA
  • Virtual Machine
  • How to Install and Use Virtual Machine?
  • How to Use Virtual Machine Hardware Passthrough?
  • Fygo Sync
  • Fygo Sync Feature Guide
  • How to Use On-Demand Sync
  • Frequently Asked Questions
  • Backup
  • Encrypted Backup Overview
  • iSCSI
  • iSCSI Glossary
  • iSCSI Basic Features
  • User Group Configuration
  • CHAP Configuration
  • Frequently Asked Questions
  • License
  • Fygo License overview and activation guide
  • Fygo License FAQ
  • More
  • Contact Us
  • What is the difference between a local account and a Fygo Account?
  • What is the difference between administrator and standard user permissions?
  • Fygo Beta Disclaimer
  • Rockchip Series eMMC USB Flashing Tutorial
  • Rockchip Series TF Card Flashing Tutorial
  • Encrypted Backup Overview

    Encrypted backup allows you to apply lightweight encryption to files when backing up data from Fygo to Dropbox & OneDrive. Decryption does not require any additional client — it is done within Fygo.

    1. Enable Encryption When Backing Up from Fygo

    1. Go to Backup Fygo and select the destination cloud drive

    backup - Encrypted Backup Overview - Enable Encryption When Backing Up from Fygo screenshot

    1. On the fourth step (backup rules page), enable Data Encryption and set a password. Confirm to create the task and the encrypted backup will begin.

    backup - Encrypted Backup Overview - Enable Encryption When Backing Up from Fygo screenshot 2

    backup - Encrypted Backup Overview - Enable Encryption When Backing Up from Fygo screenshot 3

    The password can be up to 32 characters, is case-sensitive, and supports 7 special characters: ! @ # % & * ~

    Note:

    • Local files will remain unencrypted after the backup
    • Encrypted file names will be obfuscated, and the file extension will be changed to .fot
    • Once an encrypted task is created, the Data Encryption setting cannot be disabled. Please keep your password safe
    • Due to Baidu Netdisk not supporting streaming encrypted uploads, temporary encrypted files will be generated locally and automatically deleted after upload

    2. Enable Decryption When Restoring from Cloud Drive

    1. Go to Backup Remote Storage and select the **cloud drive **

    backup - Encrypted Backup Overview - Enable Decryption When Restoring from Cloud Drive screenshot

    1. On the fourth step (backup rules page), enable Data Decryption and enter password. Confirm to create the task and decryption will begin.

    backup - Encrypted Backup Overview - Enable Decryption When Restoring from Cloud Drive screenshot 2

    backup - Encrypted Backup Overview - Enable Decryption When Restoring from Cloud Drive screenshot 3

    Note:

    • Please make sure to enter the correct password for decryption, otherwise decryption will fail.

    3. FAQ

    Q1: Will file names change after encryption?

    A: Yes. Because some cloud drives perform risk control based on file names, file names will be obfuscated after encryption to ensure file security, and the extension will be uniformly changed to .fot.

    Q2: Under what circumstances will decryption fail?

    A: Common reasons for decryption failure include:

    1. Incorrect password (pay attention to case sensitivity and special characters);
    2. After configuring a decryption task, do not frequently modify or reorganize the encrypted folders on the cloud drive, as this may cause file information retrieval to fail.

    Q3: What if I forget my password?

    A: To protect your data security, the password set for encrypted backup is stored locally in encrypted form and is not uploaded to Fygo servers. Therefore, it cannot be recovered. Please keep your password safe.

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